cuan99Football Betting Platform — Liga 1 with OVOe-wallet & mobile banking

Service availability

We at cuan99 operate a gaming platform available only in jurisdictions where local law permits. Our service is not offered in all countries and regions; users are responsible for confirming that access to cuan99 is lawful in their own location before registration. The platform is designed and marketed to users in supported areas of Southeast Asia, with a primary focus on Indonesian payment infrastructure (DANA, OVO, GoPay, QRIS, bank transfer). Service is subject to change without notice as regulatory environments evolve. We reserve the right to restrict or suspend access to any jurisdiction at any time. Terms of service and privacy policy contain the full legal framework governing access and use. Any user whose jurisdiction changes or becomes unsupported must immediately cease activity and request account closure. Continued use outside supported jurisdictions is a violation of our terms.

Account eligibility

To open an account on cuan99, users must be of legal age to participate in gaming in their jurisdiction (typically 18 years or older, depending on local law). During registration, you provide your legal name, date of birth, and government-issued ID, which we verify through our Know Your Customer (KYC) process. We use third-party identity verification services to confirm your age and identity before account activation. Falsifying identity information is grounds for immediate account suspension, forfeiture of funds, and potential legal action. Users are solely responsible for confirming that they meet all eligibility requirements of their local jurisdiction before creating an account. cuan99 is not responsible for users who access the platform in violation of local law. Account eligibility is verified once at registration; account holders are expected to maintain compliance with applicable law throughout their use of the platform.

Local-law responsibility

Each user is solely and entirely responsible for confirming that access to cuan99 and participation in gaming activities are lawful in their own jurisdiction before registration and use. cuan99 makes no representations about the legality of the platform in any specific location. Laws governing gaming, betting, and online gambling vary widely by country, state, and locality, and may change at any time. It is your responsibility — not cuan99's — to research and understand the legal status of online gaming in your location. By creating an account, you represent that you have done this research and that your use of cuan99 complies with all applicable local, state, and national law. If you are unsure whether gaming is legal where you are, consult a local attorney before proceeding. cuan99 disclaims all liability for users who violate their local law by accessing or using the platform.

Data and privacy scope

When you create an account on cuan99, we collect personal data including your name, date of birth, email, phone number, payment method details, and government ID image. This data is collected for Know Your Customer (KYC) compliance, account verification, and anti-money-laundering (AML) screening required by applicable law. We also collect gameplay activity, login history, and IP address for fraud prevention and account security. Your data is stored on encrypted servers and shared only with payment processors, identity-verification vendors, and where required by law (e.g., regulatory inquiries). We do not sell your personal information to marketers or third parties. Our full data practices, retention periods, and user rights are published in our Privacy Policy at cuan99.app/privacy-policy/. You have the right to request a copy of your data, request correction, or request deletion (subject to legal retention requirements). Requests are processed within 30 days of submission.

Contact for legal inquiries

If you have legal, compliance, or regulatory questions about cuan99, you can contact our legal team through the following channels: Email — [email protected] (response within 5 business days); Support form — submit a legal inquiry through the Help center and mark it "Legal / Compliance" (response within 3 business days); Mailing address — available upon request by contacting support. We respond to all formal legal inquiries, regulatory requests, and government notices according to applicable law and timelines. For urgent matters involving account closure, data requests, or suspected fraud, contact live support (available 24/7) and request escalation to the Compliance team. We maintain a compliance officer available during business hours (06:00–23:00 UTC+7) for jurisdictional or regulatory questions.